How to Request
A Mobile or landline subscriber who does not wish to receive telemarketing calls, can request their telephone number be included in the NDNC Registry. Such request are sent through their telecom service providers which will be stored in National Do Not Call Registry.Subscribers can make a Do Not Call requests via Letter, phone, SMS or on-line.
The telephone number "1909" is designated for registering your request in the National Do Not Call Registry. Registrations can be done either by calling or sending SMS with keywords "START DND" to "1909". Telephone calls/SMSs to this number are FREE of cost. The telecom service provider will acknowledge the request within ten days. Requests will become effective in 45 days from the date of request.
How to Cancel
Subscriber may also cancel their earlier requests by calling or sending SMS with Keywords ”STOP DND” to “1909”. You may find your successful cancellation of registration will effective after 45 days.
How to File a Complaint
Subscriber may complaint to his telecom service provider, if he receives Unsolicited Commercial Communnication (UCC) even after 45 days of regisering his number for UCC. While making the complaint to this telecom service provider, he should mention the call originating telephone number, date/time of the call and type of commercial message. It may be noted that complaint should be lodged within 15 days from the receipt of such UCC.
The subscriber should insist for the complaint No. which should be kept for further reference.
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